We truly appreciate all of the time and effort you put in to serve the community this tax season. With 53 volunteers, we successfully filed
812 federal tax returns and
887 state tax returns,
a 57% increase in the total number of returns filed compared to last year (which was also a record year). This work resulted in
more than $1.3 million in total refunds brought back to the greater Milwaukee community. But more importantly, we provided a free service that may otherwise cost hundreds of dollars, something that is not affordable for most of our clients. You all should be very proud!
We sent a survey to all clients who successfully filed their return with us. Of the nearly 170 respondents, 96% said they plan to use our service again next year and 99% said they would recommend the MATC VITA program to their friends and family. Respondents rated their overall satisfaction with MATC VITA at an average of 4.9 out of 5 (1 = not at all satisfied, 5 = very satisfied).
Thank you again for all of your hard work this tax season. We hope to have you back with VITA next year!
Nell and Danica
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