Hello MATC VITA Volunteers,
We truly appreciate all of the time and effort you put in to serve the community this tax season. With 41 volunteers, we successfully filed 515 federal tax returns and 561 state tax returns, a 67% increase in the total number of returns filed compared to last year. This work resulted in more than $800,000 in total refunds brought back to the greater Milwaukee and Wisconsin economies. But more importantly, we provided a free service that may otherwise cost hundreds of dollars, something that is not affordable for most of our clients. You all should be very proud!
We really appreciate all of the time and effort you put in to serve the community this tax season. With 32 volunteers, we successfully filed over 515 federal tax returns and nearly 561 state tax returns, a 67% increase in the total number of returns filed compared to last year, bringing more than $800,000 in total refunds to the greater Milwaukee and Wisconsin economies. But more importantly, we provided a free service to our clients that may otherwise cost hundreds of dollars, something that is not affordable for many. You all should be very proud!
We sent a survey to all clients who successfully filed their return with us. Of the nearly 100 respondents, 98% said they plan to use our service again next year and 99% said they would recommend the MATC VITA program to their friends and family. Respondents rated their overall satisfaction with MATC VITA at an average of 4.87 out of 5 (1 = not at all satisfied, 5 = very satisfied).
Thank you again for all of your hard work this tax season. We hope to have you back with VITA next year!
Nell & Danica
MATC VITA Site Coordinators
